Today’s Quick Tip covers the simple steps end users can take to restore their files to their home directory using their own control panel credentials.
This functionality, available starting with CDP 3.18, allows you to offer your customers self-service restore as a value added service, or you can separate this service on a server basis for premium customers.
End users of our supported control panels (see list here) can restore their own files to their home directory if their control panel is not within a Virtuozzo container. Control Panel users cannot restore files owned by others or root.
Your end users can restore files to their home directory using the following process within CDP 3.0:
1) Choose the browse option for the recovery point from which they would like to recover
2) Select the files or folders they would like to restore
3) Select the Restore Selected option
It’s as easy as one-two-three! At this point, they can sit back and watch the restore happen.
For more details, including screenshots, visit our wiki.
Have questions about this Quick Tip or any of our high-performance CDP backup products? Connect with us on Twitter: R1Soft