Today’s Quick Tip shows you how to customize the CDP interface depending on how (and who!) you want to use it. Choose from the following configuration options to set up your CDP environment based on your needs:
1) Only Administrators Login to the CDP Server (all users logging in are admins/super-users)
2) Multi-Tenant with Groups (Group-based administration [...]

Today’s Quick Tip addresses restoring an MS Exchange 2010 Mailbox that has been previously backed up by R1Soft CDP. Due to the popularity of MS Exchange, this is a topic that interests many of our customers.

As you may know, CDP provides the ability to take a snapshot of Microsoft Exchange. Since CDP uses the VSS [...]

Today’s Quick Tip addresses Bare Metal Restore (BMR) for Citrix XenServer. This is a popular virtualized environment used by many of our customers. While the benefits of BMR to a hosting provider are clear, the process for performing a BMR of a paravirtualized machine may not be as obvious.
A challenge that we have seen customers [...]

Today’s Quick Tip covers the process of setting up remote multi-point replication with CDP 3.0. This feature is useful if you need to set up offsite backups, and we have received feedback from customers who wanted clarification on the actual setup process involved.
This topic provides instructions on how to set up remote multi-point replication based [...]

Today’s Quick Tip covers the simple steps end users can take to restore their files to their home directory using their own control panel credentials.

This functionality, available starting with CDP 3.18, allows you to offer your customers self-service restore as a value added service, or you can separate this service on a server basis for premium customers.
End users [...]

Today’s Quick Tip focuses on performing Bare Metal Restores with LVM. The value of BMR for disaster recovery is well known, but Linux LVM adds additional complexity to the solution so a more automated solution is key for many of our customers.
Many of our customers that run Linux see value in an automated process for backing [...]

Today’s Quick Tip focuses on restoring MySQL instances more efficiently in CDP 3.0.  This is a key desire of many of our customers who need to restore a large number of databases.
*Please note that this quick tip assumes you have the MySQL for CDP add-on enabled, as it is needed to lock and flush tables [...]

Today’s Quick Tip focuses on viewing and editing Policies and Disk Safes associated with an Agent, a feature of CDP 3.0 Enterprise Edition.
CDP 3.0 allows you to view all objects (such as Disk Safes and Policies) across your installation. It also allows you to make bulk edits across Disk Safes and Policies (for example, changing [...]

Today’s Quick Tip focuses on recovery of lost passphrases for encrypted Disk Safes on CDP 3.0 Enterprise and Advanced editions.

Starting with CDP 3.14, Enterprise and Advanced editions allow you to create encrypted Disk Safes®. With encryption, your data is encrypted on the CDP Agent then transmitted across the network encrypted and stored in the [...]

Today’s Quick Tip focuses on backup and restore of individual cPanel accounts with CDP 3.0 Enterprise and Advanced editions.
You can restore the entire state of your WHM server and all cPanel accounts from a CDP recovery point by restoring all files or performing a BMR. However, you may occasionally need to restore individual cPanel accounts; [...]